CircleHD

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The Company

Okta, Inc. is a publicly-traded identity and access management company. It provides cloud software that helps companies manage and secure user authentication into modern applications, and for developers to build identity controls into applications, website web services, and devices.

Location

Headquartered in San Francisco with offices in San Jose, Bellevue, Toronto, Washington D.C., London, Amsterdam, Sydney, Paris, and Stockholm.

“CircleHD is our “Enterprise YouTube”, appropriately called "OktaTV." When we bought [the platform], [CircleHD] worked with us to ensure it met our requirements.

When we started our search for an internal video sharing platform, we realized [CircleHD] had the features we were looking for, such as video chapters, attaching documents directly (not just linking), transcriptions in search results, and the YouTube-like look and feel that drives user adoption and makes admins lives easier.

[There are] a lot of enterprise video platforms out there, but CircleHD has kept us happy and will continue to be a useful tool for us as we scale as a public company. "
Chris Bank
Senior Manager of Enablement Platforms

The Challenge

A leader in identity management for over a decade, Okta has consistently achieved success in providing reliable solutions to protect the identities of its customer’s workforces and is the go-to solution for enterprise companies like JetBlue, Nordstrom, MGM Resorts International, Takeda Pharmaceutical and T-Mobile. As an expanding company with a fast-growing workforce, Okta identified a need for a knowledge-sharing solution that would enable consistent communication, encourage collaboration, promote engagement, and increase employee productivity.

The Process

Once Okta was able to identify video as the primary medium they wanted to utilize for executive communication, knowledge sharing, employee training, and the organization’s other messaging needs, they started the process of evaluating platforms that could meet their needs.

In addition to CircleHD, the company explored multiple alternatives to YouTube for hosting internal videos that could be shared securely with its employees. Additionally, it was imperative that the chosen solution be able to scale effectively across their global offices, sharing and transmitting sensitive information without compromising security. 

Okta reached out to CircleHD in 2018 to start a pilot with its marketing team, enabling them to host product and information videos they could distribute to their internal teams.

Our Approach

Once CircleHD was able to learn more about Okta and their goals for the platform, we were able to set up a custom video portal within five minutes. This allowed Okta to access CircleHD almost instantly and enabled them to bring key team members into the pilot with the intention of gaining feedback on the platform. 

Luckily, CircleHD was an instant hit among the cohort, and Okta began to slowly increase the scope of use across its Sales and Engineering teams–giving birth to “OktaTV”, the company’s first internal TV portal. Since then, CircleHD has become the company’s go-to secured solution for creating, managing, and sharing videos across multiple channels.

The Results

Like any enterprise considering a new product for its technology stack, Okta had a list of requirements the solution needed to fulfill.
CircleHD successfully met and exceeded the criteria, which included:

A simple user-friendly UI
and fast performance

This particular feature was only met by CircleHD vs other vendors under consideration. Because of the platform’s YouTube-like interface, the learning curve was shortened, and employees were able to experience the platform’s usefulness immediately.

Integrated
authentication

Since Okta’s instance was connected with the company’s SSO, there was no need for user provisioning. Every employee was authenticated using the company's active directory.

Enhanced
security features

Features such as IP restriction, ACL groups, and domain whitelisting allowed Okta to keep its content secure behind walls.

Mobility

CircleHD’s solution is accessible 24/7 for workforces, no matter the location, timezone, or employee’s ability to connect to wifi. This feature was especially helpful and essential for Okta as the company’s salesforce shifted to “OktaTV” as a way to consume key information and updates. It allowed them to easily connect with their global employees, even those on the move.

After implementing CircleHD at the company, Okta showed consistent growth in engagement and user base metrics month over month. From there, they were able to accelerate adoption and reached peak global employee engagement within 2 years of using CircleHD, or “OktaTV”.

The implementation of “OktaTV”:

  • Encouraged executives and employees to create, upload, view, share, and track videos, as well as their usage.
  • Enhanced their partner LMS systems and partner sites with seamless video integration options.
  • Spiked cross-team collaboration and informal knowledge sharing.
  • Reduced impact from employee attrition
  • Drove global engagement in hackathons and team events

About CircleHD

CircleHD is the only training and media platform with native support for video, podcasting, and slide decks that incorporates enterprise-grade security, AI-powered search capabilities, and a powerful analytics suite. From onboarding to training, and beyond, it’s the easiest way to transform your corporate communications and deploy company TV using the power of video.

For more information, please contact: sales@circlehd.com
Support: support@circlehd.com
+1 855-411-3800

Office Location:
951 Mariners Island blvd, STE 300
San Mateo, CA 94404

CircleHD is the only training and media platform with native support for video, podcasting, and slide decks that incorporates enterprise-grade security, AI-powered search capabilities, and a powerful analytics suite. From onboarding to training, and beyond, it’s the easiest way to transform your corporate communications and deploy company TV using the power of video.

For more information, please contact: sales@circlehd.com
Support: support@circlehd.com
+1 855-411-3800